Medical Express, PSI in 1701 West Ben White Boulevard #162

Customer Reviews about Medical Express, PSI:

• ★ ☆ ☆ ☆ ☆
  Front desk personnel is difficult to deal with and not seam to care about the patients time or issues, everything seams to need tik be in her terms. Offered no solution to my scheduling problem.
  By A Google User, September 04, 2017
• ★ ★ ★ ★ ★
  Good experience and I was a walk-in. The receptionist was pleasant and helpful and the man who fitted me for my shoulder harness provided excellent service.
  By Faye Craig, July 06, 2017
• ★ ☆ ☆ ☆ ☆
  Front desk staff, horribly rude! I was informed by my doctor that I could walk in, well the staff did not appreciate that and def let me know. I also witnessed rudeness to another patient here as well. Aren't they supposed to be helping people???
  By A Google User, November 24, 2016
• ★ ★ ☆ ☆ ☆
  well as with the 2 other reviews I read first contact person was very rude could not excess office manager went on Google found a corporate phone # called it got the Office manager Brenda -- explained to her that this woman that called me on the phone was to say the least -- needs more training with her people skills -- Brenda assured me she would enroll her in people skills 101 -- first she could not pronounce my name even after saying it back to me right --then the next time she reverted to the wrong name -- then I told her I had done business with them before and they always billed me -- well that would just NOT be except-able to her she demanded I give her a credit card Number over the phone -- Well being a small business owner all the red flags went up---she called me she could be any one -- and I was not giving her any thing like that over the phone -- I was rather offended having a credit score of 820 --and pay my bills from my bank and do not put the information she was demanding out over the phone --but Brenda office manager was very awesome to get this resolved --do not know what people skills Brenda took but it was awesome she was spot on with squaring this away very professional -- my praise and thanks to her So thank you very much for your help --Brenda
  By Samuel Meek, October 30, 2016

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About Medical Express, PSI in Austin