Texas Department of Motor Vehicles in 4000 Jackson Avenue

Customer Reviews about Texas Department of Motor Vehicles:

• ★ ★ ★ ★ ★
  I called my local Austin, TX office at 4000 Jackson Avenue . Sara answered after a five minute wait. I was pleasantly surprised with Sara's professionalism and her attention to detail. She went above and beyond, supplying me with several useful pieces of information, phone numbers, etc., that I will need down the line regarding my issue. I did not even ask for this information. She also sent me an email with information I did not realize I would need. First Class experience! I love the Texas Department of Motor Vehicles in Austin. I have always had very good experiences. Even after 13 years of living in Austin, I'm conditioned to expect the awful experiences of the California DMV! Thank you for proving me wrong every time.
  By Peggy Sakach, May 21, 2017
• ★ ☆ ☆ ☆ ☆
  Do the employees work here? My tax money at work. Or should I say not working. Lol
  By b james, February 06, 2017
• ★ ☆ ☆ ☆ ☆
  I was on the phone for over 20 minutes! I just had a few questions that were not answered on the website, and not a single person bothered to answer the phone.
  By Kristen Ransom, December 19, 2016
• ★ ★ ★ ★ ★
  I called about 30 minutes before closing on a Thursday afternoon, and there was almost no wait time (less than 5 minutes). When Linda answered, she was very helpful. She listened to my problem, knowledgeably answered my questions, and had a couple of tips for avoiding this problem in the future. And by answering everything so adequately over the phone, she also helped me avoid making a trip to their office during rush-hour traffic.
  By Rick Hawley, Jr., November 20, 2016

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